Terms, refunds and privacy.

Plain, and short enough to read. What a seat gives you · the free record.

What you are buying

A one-year subscription to Silicon Almanac Desk, a web application at desk.siliconalmanac.com. It is a tool over a public record: the record itself at siliconalmanac.com is free, needs no account, and stays that way.
Access begins as soon as the payment is confirmed. There is nothing to ship and nothing to install.

Prices are shown on the pricing page and include VAT. You are charged once, for a year.
There is no automatic renewal. Nothing is taken from you again unless you choose to buy another year. A subscription simply ends.
A Founders' Circle seat keeps its price for as long as it is held. That is a promise about the rate, not about the features, which change.

You may cancel at any time. Because there is no renewal, cancelling means the access you have paid for runs to its end date and then stops.
If you are a consumer in the EU you have fourteen days to withdraw from a distance contract. Access starts immediately only if you ask for it to, by ticking the box at checkout, and doing so ends that right — this is stated at the moment you tick it, not only here.
If something is broken, or the service is not what this page says it is, write to hello@siliconalmanac.com and you will get your money back. That is a policy rather than a legal minimum.

This record does not forecast, rank, score or recommend, and a seat does not buy an opinion, because there is none to sell.
Nothing here is advice about buying or selling anything, and the record is built so that it cannot become that.

The desk stores your email address, what you watch, what you have cited, what you noted and what you marked read. Nobody else can read any of it.
Payments are handled by Mollie B.V. This application never sees or stores a card number.
Records required for tax — the amount, the date, the country and the evidence for it — are kept for ten years because Dutch law requires it, and they survive the deletion of an account.
Ask at hello@siliconalmanac.com for a copy of what is held about you, or for it to be deleted.

Write to hello@siliconalmanac.com. You will get a person, and an answer within a few working days.
YINDOR is registered in the Netherlands, KvK 42120380, and Dutch law applies.

Silicon Almanac Desk is published by YINDOR, Torenallee 20, 5617 BC Eindhoven, the Netherlands. KvK 42120380 · VAT NL005510443B52.